A. No, each user has a separate username and password. If these details are shared, the account will be blocked.

Please let us know if you would like to upgrade your licence to Supply Chain Analysis.

A. We regularly monitor usage levels and will suggest changes to the list of users. We will also remove users who have left the company and add those who have just joined (within the limits of the subscription). We also welcome changes informed by customers.

A. Supply Chain Analysis is available as an annual subscription, the cost of which is dependent on the number of users. To obtain a quote contact the Supply Chain customer care team on +44(0) 1923 857 141 or email supplychainanalysis@igd.com

Once you have subscribed we can have you set up and using the service the same working day.

A. The service can be set up in a few minutes (during UK office hours Monday - Friday). Once the customer has confirmed the order, we need the following details on the users to set up the account:

• Name
• Email address
• Job title
• Location.

A. One year from the customer confirming the subscription.

A. There are several subscription options for Supply Chain Analysis, depending on the number of users. To obtain a quote for your company please call +44 (0) 1923 857 141 or email supplychainanalysis@igd.com

A. No, Supply Chain Analysis is a subscription service, however, IGD membership entitles organisations to a discount (member rate) on the full cost of the service (non-member rate). All IGD products and services are discounted for IGD members. To get a quote for Supply Chain Analysis contact supplychainanalysis@igd.com or call +44 (0) 1923 857 141.

A. Yes, and we've made it easy for you. Go to the hubpage of your chosen retailer, hot topic or trend section and hit the button at the bottom left of the screen (shown below).

You can then print or save the PDF file which is produced in a new window.

In addition, at the top of some pages you will find tools which allow you to print individual pages or produce PDFs of sections rather than complete profiles/hot topics. These options can be helpful if it is merely a small amount of infomation you wish to print off and take away.

A. We add new content to the site daily. For more details, see our What’s New page or the dedicated hubpage for your Retailer or Hot Topic of interest.

A. Central to the new Supply Chain Analysis service, hubpages are your first port of call for information on Retailers' supply chain operations and detailed commentary and analysis on the major issues shaping the trading environment. Make your selection from one of the drop-down menus towards the top left of the screen to view for example:

• The latest supply chain news on Tesco or Sustainable Distribution
• The most recent site updates on Carrefour or Demand Planning
• The range of presentations and photos available on the 20+ retailers and a number of Hot Topics which will continue to grow